Introduction

Furqaan Connect (“we”, “us”, “our”) operates Furqaan Connect (the “Service”), which connects users (“you”) with independent third‑party professionals (“Professionals”). This Privacy Policy explains what information we collect, how we use and share it, and your choices. By using the Service you consent to the practices described here.

Information We Collect

• Information you provide:
  • Account details: name, email, phone number, password.
  • Profile details: location, biography, photo, professional credentials (if you are a Professional).
  • Communications: messages, support requests, feedback, reviews.
  • Payment details: billing name and address; we do not store full payment card numbers unless you expressly authorize it (we may use third‑party payment processors—see “Payments”).
    
    
• Automatically collected information:
  • Usage data: pages visited, features used, session length.
  • Device & technical data: IP address, browser type, operating system, device identifiers.
  • Cookies and similar technologies: for authentication, preferences, analytics, and advertising (see Cookies section).
    
    
• Information from third parties:
  • Public profile data from linked accounts (e.g., social logins) and verification/credentialing services.
  • Data you authorize third parties to share (e.g., calendar availability).
    
    

How We Use Your Information We use information to:

• Provide, operate, and improve the Service.
• Match Users with Professionals and facilitate communications and transactions between them.
• Process payments and send receipts.
• Verify identities and credentials, perform background or eligibility checks where applicable.
• Personalize content and recommendations.
• Send transactional and marketing communications (you can opt out of marketing).
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations.
  
  

Sharing and Disclosure We may share information with:

• Professionals: your name, contact details, and any information you choose to share when scheduling or communicating.
• Service providers: payment processors, hosting providers, analytics, messaging, identity verification, and background check vendors—only as needed to provide the Service.
• Business partners and affiliates where you consent or where necessary to provide a feature.
• Legal and safety: to comply with legal process, respond to lawful requests, protect rights or safety, or as required by law.
• In the event of a merger, acquisition, or sale, user data may be transferred as an asset—users will be notified where required by law.
  
  

We do not sell your personal information for money. Where applicable law defines “sale” broadly, you can exercise your choices in the “Your Choices” section.

 

Third‑Party Professionals

Professionals who use the Service are independent and not employees or agents of Furqaan Connect. When you contact or hire a Professional, you may be required to share personal and project-related information directly with that Professional. Furqaan Connect is not responsible for Professionals’ actions or privacy practices. Review a Professional’s credentials, reviews, and any privacy statements they provide before sharing sensitive information.

Payments

Payments are processed through third‑party payment processors (e.g., Stripe, PayPal). These processors collect and store payment data in accordance with their privacy policies. We retain transaction records (amount, date, Professional, status) for our records.

 

Cookies and Tracking

We and third parties use cookies, web beacons, and similar technologies to operate the Service, analyze usage, and serve ads. You can manage cookie preferences through your browser settings or our cookie preference tool (if available). Disabling certain cookies may affect functionality.

 

Data Retention

We retain personal information as long as needed to provide the Service, fulfill legal obligations, resolve disputes, enforce agreements, and comply with internal retention policies. If you delete your account, we will deactivate your profile and may retain aggregated or backup copies for a limited period as required.

 

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is completely secure; we cannot guarantee absolute security. We will notify you and authorities where required of data breaches involving your information.

 

Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

• Accessing and obtaining a copy of your personal data.
• Correcting or updating inaccurate data.
• Deleting or requesting restriction of processing.
• Objecting to certain processing and withdrawing consent.
• Data portability where applicable.
• Opting out of targeted advertising and marketing emails. To exercise rights, contact us at the address below. We may require verification.
  
  

Children

The Service is not directed to children under 16 (or a higher age where required). We do not knowingly collect personal information from children. If we learn we collected such data, we will take steps to delete it.

International Transfers

We may transfer and store information on servers located outside your country. By using the Service you consent to such transfers. We use safeguards required by applicable law where relevant (e.g., standard contractual clauses).

Changes to This Policy

We may update this Privacy Policy. We will post the updated policy with a new Effective Date and, where required, notify you of material changes.

Contact Us

For questions, privacy requests, or to report concerns, contact: Furqaan Connect Email: [pr*****@*****an.org] Address: 642 Forestwood Drive, Romeoville, IL 60446

Additional Notices

Residents of certain jurisdictions (e.g., EU, UK, California) may have additional rights under local law. Contact us for details and how to exercise those rights.