For non-Muslims asking questions about Islam.
TeleIslam is a welcoming service for non-Muslims who want to learn about Islam, ask sincere questions, clear misconceptions, or explore The Quran and the message of Islam in a respectful setting.
Through TeleIslam, visitors can connect with knowledgeable guides from around the world by text, audio, or video. These guides are not necessarily formal scholars; they are trained or experienced individuals who are active in Islamic outreach and able to explain Islam clearly, respectfully, and without pressure.
When a live guide is available in the user’s selected language, the platform connects the user to that guide. If no guide is available, Furqaan AI can provide a basic response and allow the user to leave a message so a guide may follow up later.
Sub-services
Ask About Islam
A simple way for non-Muslims to ask questions about Islamic beliefs, worship, The Quran, Prophet Muhammad ﷺ, Muslim life, or common misconceptions.
Live Islam Q&A
Real-time conversations by text, audio, or video with knowledgeable guides who explain Islam clearly, respectfully, and without pressure.
Misconceptions About Islam
Focused support for questions about common misunderstandings related to Islam, Muslims, women in Islam, Shariah, The Quran, and media portrayals.
Request a Quran
A pathway for interested visitors to request a Quran or recommended Islamic reading materials to continue their learning.
Visit a Mosque / Connect Locally
Help for interested individuals who want to connect with local mosques, open houses, community events, or Muslims in their area.
Shahadah Interest
Support for those considering accepting Islam, including final questions, gentle guidance, and connection to next-step support through TeleRevert.
Live Senior Guide Invitation
During a live TeleIslam conversation, a guide may invite an available senior guide into the session when additional experience or support is helpful.
For new Muslims beginning their journey after shahadah.
TeleRevert supports new Muslims after accepting Islam. It provides structured guidance, personal support, and step-by-step learning so that new Muslims are not left alone after shahadah.
The service connects new Muslims with guides, mentors, and experienced supporters through text, audio, or video. These guides may include other reverts, trained mentors, or knowledgeable Muslims who understand the practical and emotional journey of becoming Muslim.
Like TeleIslam, TeleRevert is designed as a free global support service. If a live guide is available in the user’s selected language, the user can connect directly. If a guide is not available, Furqaan AI can provide basic support and allow the user to leave a message for follow-up.
Sub-services
New Muslim Onboarding
A guided introduction to the first steps after shahadah, including basic beliefs, prayer, purification, Islamic identity, and daily Muslim life
Learn to Pray
Step-by-step support for learning wudu, salah, prayer times, basic recitations, prayer movements, and gradual memorization.
Faith Foundations
Simple lessons on belief in Allah, The Quran, Prophet Muhammad ﷺ, the pillars of Islam, the pillars of iman, and the foundations of Muslim faith.
Mentorship / Buddy Support
Connection with trained mentors or experienced supporters for check-ins, encouragement, basic questions, and practical support.
Family & Social Challenges
Guidance for new Muslims facing family reactions, workplace questions, holidays, loneliness, relationships, cultural confusion, or lifestyle changes.
New Muslim Learning Path
A structured learning journey with lessons, live sessions, check-ins, and milestones for the first weeks, months, and year after shahadah.
Community Connection
Help connecting new Muslims with local mosques, classes, Muslim families, sisters’ groups, brothers’ groups, and safe community spaces.
Live Senior Guide Invitation
During a live TeleRevert conversation, a guide may invite an available senior guide into the session when the new Muslim needs additional support or experience.
For Muslims seeking Islamic guidance and practical clarification.
TeleImam connects Muslims with access to Islamic guidance for everyday religious questions and life situations. Users may begin with Furqaan AI for basic information, then book a paid session with a selected scholar, imam, or qualified expert when they need personal, deeper, or more reliable guidance.
Unlike TeleIslam and TeleRevert, TeleImam is built around scheduled sessions with qualified providers. Users can review provider profiles, areas of expertise, languages, availability, and session options before booking. Sessions may take place through text, audio, or video depending on the provider’s offering and the user’s preference.
TeleImam is designed for people who need access to trusted Islamic guidance but may not know whom to ask, may feel uncomfortable asking in person, or need support outside regular masjid access.
Sub-services
Ask Furqaan AI
A free starting point for basic questions about Quran learning, placement options, study paths, and next steps.
Quran Reading for Beginners
Foundational instruction in Arabic letters, pronunciation, joining letters, basic reading, and fluency for children and adults.
Tajweed Correction
Live recitation correction focused on pronunciation, articulation, tajweed rules, fluency, and confidence in reciting The Quran properly.
Hifz / Memorization Track
Structured Quran memorization with assigned teachers, memorization targets, revision plans, accountability, and regular progress review.
Muraja‘ah / Revision Support
Support for students who have memorized portions of The Quran and need help reviewing, retaining, and strengthening what they have learned.
Children’s Quran Classes
Age-appropriate Quran classes for children with teacher guidance, parent updates, progress tracking, and consistent learning goals.
Adult Quran Classes
Flexible Quran learning for adults who want to begin reading, improve recitation, restart learning, or build confidence at their own pace.
Quran Fluency Assessment
A short assessment to help place each student at the right level, whether beginner reading, tajweed, fluency, hifz, or revision.
Selected Surah Understanding
Short lessons that help students understand commonly recited surahs, prayer meanings, and basic Quranic themes.
Scheduled Teacher Session
A paid text, audio, or video session with a selected Quran teacher, hifz instructor, or tajweed specialist based on language, availability, and learning goals.
For Quran learning, reading, tajweed, memorization, and revision.
TeleQuran is Furqaan Connect’s comprehensive Quran learning service for children, adults, beginners, and advanced students. It provides access to Quran teachers, hifz instructors, tajweed specialists, and revision support through scheduled online sessions.
Users may begin with Furqaan AI for basic learning guidance, placement direction, or general questions. For actual instruction, correction, memorization, or assessment, users can book a paid session with a selected teacher or specialist. Sessions may be offered through text, audio, or video, although Quran reading and recitation services will often be best suited for audio or video interaction.
TeleQuran is designed to make Quran learning accessible from home while maintaining personal teacher support, structured progress, and accountability.
Sub-services
Ask Furqaan AI
A free starting point for general Islamic questions, topic discovery, and basic guidance before deciding whether to book a human expert.
Worship Questions
Guidance on salah, wudu, fasting, purification, Ramadan, zakat basics, missed prayers, travel prayer, and daily worship.
Family & Marriage Guidance
Islamic guidance related to marriage, nikah, family responsibilities, parenting, household concerns, and marital challenges.
Youth & Identity Questions
Support for young Muslims navigating faith, identity, school, friendships, peer pressure, social media, doubts, and personal challenges.
Halal & Lifestyle Questions
Clarification on food, work, entertainment, clothing, social situations, and everyday halal and haram concerns.
Janazah & End-of-Life Guidance
Support for families dealing with illness, death, funeral arrangements, burial questions, janazah prayer, mourning, and related religious responsibilities.
Sensitive Questions
A private and respectful channel for personal questions involving purification, repentance, family matters, doubts, sins, and other sensitive issues.
Scheduled Expert Session
A paid text, audio, or video session with a selected scholar, imam, or qualified provider based on language, availability, expertise, and user preference.
For Quran-based spiritual healing and protection support.
TeleRuqyah provides Quran-based spiritual support through ruqyah, prophetic supplications, and guidance rooted in Islamic teachings. The service focuses on calm, dignified, and responsible spiritual care rather than sensational claims or fear-based messaging.
Users may begin with Furqaan AI for basic information about ruqyah, daily protection, self-ruqyah practices, and next steps. For personal concerns, guided support, or deeper assistance, users can book a paid session with a selected ruqyah practitioner or qualified support provider. Sessions may take place by text, audio, or video depending on the provider and the user’s preference.
TeleRuqyah helps individuals and families seek protection, learn self-ruqyah, strengthen daily adhkar, and address concerns related to evil eye, hasad, sihr, or spiritual unease while maintaining proper Islamic boundaries and responsible safety practices.
Sub-services
Ask Furqaan AI
A free starting point for basic ruqyah information, protective adhkar, self-ruqyah guidance, and determining whether to book a human provider.
Ruqyah Assessment
An initial intake session to understand the person’s concerns, symptoms, spiritual routine, and support needs.
Guided Ruqyah Session
A live ruqyah session using Quranic recitation, prophetic supplications, and spiritual guidance with reliance upon Allah.
Self-Ruqyah Coaching
Practical instruction on how individuals and families can perform basic ruqyah for themselves using Quran, du‘a, adhkar, and consistent worship.
Evil Eye / Hasad Support
Guidance for concerns related to evil eye or envy, including Quranic protection, morning and evening adhkar, and spiritual routines.
Sihr / Magic Concerns
Careful Quran-based support for individuals concerned about sihr, while avoiding fear, superstition, or unverified claims.
Home Protection Guidance
Guidance on building a spiritually healthy home through Quran recitation, adhkar, prayer, family routines, and removal of impermissible practices.
Referral & Safety Support
When a case involves medical, mental-health, safety, abuse, or legal concerns, users are encouraged to seek appropriate professional support while continuing spiritual care where suitable.
Scheduled Practitioner Session
A paid text, audio, or video session with a selected ruqyah practitioner or qualified support provider based on language, availability, and support needs.
Introduction
Furqaan Connect (“we”, “us”, “our”) operates Furqaan Connect (the “Service”), which connects users (“you”) with independent third‑party professionals (“Professionals”). This Privacy Policy explains what information we collect, how we use and share it, and your choices. By using the Service you consent to the practices described here.
Information We Collect
- Information you provide:
- Account details: name, email, phone number, password.
- Profile details: location, biography, photo, professional credentials (if you are a Professional).
- Communications: messages, support requests, feedback, reviews.
- Payment details: billing name and address; we do not store full payment card numbers unless you expressly authorize it (we may use third‑party payment processors—see “Payments”).
- Automatically collected information:
- Usage data: pages visited, features used, session length.
- Device & technical data: IP address, browser type, operating system, device identifiers.
- Cookies and similar technologies: for authentication, preferences, analytics, and advertising (see Cookies section).
- Information from third parties:
- Public profile data from linked accounts (e.g., social logins) and verification/credentialing services.
- Data you authorize third parties to share (e.g., calendar availability).
How We Use Your Information We use information to:
- Provide, operate, and improve the Service.
- Match Users with Professionals and facilitate communications and transactions between them.
- Process payments and send receipts.
- Verify identities and credentials, perform background or eligibility checks where applicable.
- Personalize content and recommendations.
- Send transactional and marketing communications (you can opt out of marketing).
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations.
Sharing and Disclosure We may share information with:
- Professionals: your name, contact details, and any information you choose to share when scheduling or communicating.
- Service providers: payment processors, hosting providers, analytics, messaging, identity verification, and background check vendors—only as needed to provide the Service.
- Business partners and affiliates where you consent or where necessary to provide a feature.
- Legal and safety: to comply with legal process, respond to lawful requests, protect rights or safety, or as required by law.
- In the event of a merger, acquisition, or sale, user data may be transferred as an asset—users will be notified where required by law.
We do not sell your personal information for money. Where applicable law defines “sale” broadly, you can exercise your choices in the “Your Choices” section.
Third‑Party Professionals
Professionals who use the Service are independent and not employees or agents of Furqaan Connect. When you contact or hire a Professional, you may be required to share personal and project-related information directly with that Professional. Furqaan Connect is not responsible for Professionals’ actions or privacy practices. Review a Professional’s credentials, reviews, and any privacy statements they provide before sharing sensitive information.
Payments
Payments are processed through third‑party payment processors (e.g., Stripe, PayPal). These processors collect and store payment data in accordance with their privacy policies. We retain transaction records (amount, date, Professional, status) for our records.
Cookies and Tracking
We and third parties use cookies, web beacons, and similar technologies to operate the Service, analyze usage, and serve ads. You can manage cookie preferences through your browser settings or our cookie preference tool (if available). Disabling certain cookies may affect functionality.
Data Retention
We retain personal information as long as needed to provide the Service, fulfill legal obligations, resolve disputes, enforce agreements, and comply with internal retention policies. If you delete your account, we will deactivate your profile and may retain aggregated or backup copies for a limited period as required.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is completely secure; we cannot guarantee absolute security. We will notify you and authorities where required of data breaches involving your information.
Your Rights and Choices
Depending on your jurisdiction, you may have rights including:
- Accessing and obtaining a copy of your personal data.
- Correcting or updating inaccurate data.
- Deleting or requesting restriction of processing.
- Objecting to certain processing and withdrawing consent.
- Data portability where applicable.
- Opting out of targeted advertising and marketing emails. To exercise rights, contact us at the address below. We may require verification.
Children
The Service is not directed to children under 16 (or a higher age where required). We do not knowingly collect personal information from children. If we learn we collected such data, we will take steps to delete it.
International Transfers
We may transfer and store information on servers located outside your country. By using the Service you consent to such transfers. We use safeguards required by applicable law where relevant (e.g., standard contractual clauses).
Changes to This Policy
We may update this Privacy Policy. We will post the updated policy with a new Effective Date and, where required, notify you of material changes.
Contact Us
For questions, privacy requests, or to report concerns, contact: Furqaan Connect Email: [pr*****@*****an.org] Address: 642 Forestwood Drive, Romeoville, IL 60446
Additional Notices
Residents of certain jurisdictions (e.g., EU, UK, California) may have additional rights under local law. Contact us for details and how to exercise those rights.
